You don’t know what you don’t know. You know?

StethoscopeOne of the most often asked questions about Lotus Quickr in its golden years has been “what do I have?” — meaning, on the server and in the places. This is the case with any self-service platform and has been especially pertinent with Quickr, as IBM has unintentionally made some of its migration requirements quite difficult to get your head around. A basic for-instance: the requirement that all workflows be complete before starting to migrate a place. Super, makes sense. Except that there’s no way to tell this in the product, no “outstanding workflow” view, and no simple way of determining for which places, rooms, and forms workflow is even turned on!

There are a myriad of other “requirements” and a list of things that do and don’t migrate to take into account — if only you could quantify and identify them. If you have 100 places, you likely have 500 or more databases including rooms. So in 500 databases, can you easily identify where you have lists? Active calendars? Tasks? HTML forms? None of these items migrate, so you probably at least want to know where they are in order to interface with the managers of these places to determine how active and important they are. At best, you’d want to produce a list of them, identify which are active within a certain time period, and through the application of a few algorithms be able to classify a Quickr place as a good, moderate, or bad candidate for migration — and then do the same for your archiving strategy.

HTML forms are my next best example. If you have done any customization in the 14 years you’ve been able to, you may have some of these powerful things lying around. They don’t migrate to CCM…or do they? In fact, it’s not impossible. Programmatically, you can convert the content in an HTML form to a simple form, then it can be migrated (assuming there’s attachments involved). The migration of simple forms to CCM is hoky, but it can be done…with some volume limits.

Having spent years making Quickr efficient, lean and mean for large deployments, I have access to SNAPPS tools that slightly modified can tell us just these things. Depending on volume, in fairly rapid fashion I can tell you how ready you are for a CCM migration, how much work there is to do, and estimate the percentage of your Quickr content that will be preserved. It’s part magic tools, part intuition, and part experience, like any in depth analysis.

I mention all this because I’m currently in different stages of this kind of analysis with four Quickr clients, all of whom just don’t quite know what they have. That’s the common factor, and the result of years using a powerful, self-serve, customizable platform like Quickr. In fact for two clients, I’m even running demonstration projects to migrate a single place to CCM in order to show them the results, but in a safe lab environment using LDAP mapping to a lab directory. I’ll be doing a lot of those next year as more companies are figuring out what they want to do with Quickr. And, I intend to post some of the results here as I go. For now, it’s the larger environments that are starting to get concerned with what I’ve predicted as an April 2016 end of support.

But don’t worry, with enough money you can keep that going too… :-)

Question of the year: what to do with Lotus Quickr

QuickrLogoTinyIt’s been 16 months now since the end of marketing for IBM’s Lotus Quickr 8.5.1 (a less than desirable move, IMO, not that I’m biased). In that time, I have fielded questions from conference audiences and increasingly this year, clients and Quickr customers about what they should be planning to do. Sometimes, with Quickr applications or deployments in the thousands and tens of thousands of users.

As I’ve mentioned before, support will go on for a while – most likely guess is now until April 2016 – but not the kind of support you get with a current product. More of a “broken/fix if really necessary” kind of support, with fixpacks having slowed down to one every 3-4 months instead of monthly, support moving overseas (from me anyway), and barely any resources applied to anything but Severity 1 and 2 cases.

To answer those customers and inquiries, I’ve tried to help them classify themselves by their use cases with the following as a general guideline. Think of it as a 4-lane highway (apologies for the inside joke for old timers):

You are a: Level 1 Level 2 Level 3 Level 4
You use Quickr for: Basic document storage Simple forms, room and folder security Placetypes with UI, custom forms Business applications
Your best strategy is: Evaluate CCM for complete migration Consider simplification then CCM + Domino Possibilities: CCM, Connections customization, Forms Experience Builder, WebSphere applications Perform more detailed analysis and planning to determine path to replacement product(s) or SaaS offerings

In any of these cases, it’s quite possible you would have to combine strategies. As well, it’s always a good time to evaluate whether running your own operation with Quickr (which was fairly easy for most clients) translates well into running your own operation with Connections Content Manager (CCM) and all the admin, WebSphere, hardware and skills that entails. It may in fact be time to consider outsourcing to a SaaS provider like IBM SmartCloud or, on the application end of the spectrum, Intuit QuickBase. It’s important to ask these kinds of questions:

  • Do you use Quickr for an extranet?
  • Do you require more granular security?
  • Do you require greater use of forms?
  • Do you use Quickr for business processes?
  • Do you rely on more complex workflow?

Answers to these, and a degree of importance for each, will help you determine readiness of your Quickr environment – or part of it – for migration to “something else”.

Then there are those who just want to dump their files into SharePoint and start fresh with something new for the external collaboration efforts. I don’t blame you…it seems easy. It isn’t, but it seems that way. Quickr doesn’t have a native or even easily implemented programmatic way to export its contents (a conscious decision by IBM years ago) so third party solutions are part of the equation. There are very few, including a PDF-generating service I can offer, to get content from Quickr to the file system. What you do with it from there is up to you… :-)

Looking back at the table above, I’ve found that in many cases, customers really have no idea what they have on their Quickr servers in terms of customizations. That’s because it was so easy to import an HTML form, create simple forms, or apply a custom theme (OK that last one wasn’t easy in the last version). And because o this, it’s important to review the server’s setup, purpose, and survey the place managers as part of a “discovery” of what they have…to come up with the best strategy.

When you next evaluate your Quickr strategy, feel free to use the above as a guide, and of course feel free to contact me for help doing it.

And now for something not so completely different

QuickBaseThis week is a week of announcements in our tech world (check the at wires 3AM EDT tomorrow, for instance…). My own announcement is that SNAPPS has become a partner with a new major vendor, Intuit, with their QuickBase online database SaaS solution. This effort is 8 months in the making, and I’m very pleased to say that after several visits with Intuit QuickBase folks both at their headquarters and other events, I’m very excited about the prospects of working together on the next generation of online collaboration — the generation that takes pure generic collaboration and easily extends it to very specific, functional areas of business. As well, I look forward to creating some interesting integrations with IBM software.

TeamAnywhereSNAPPS is revitalizing its 15-year-old brand, TeamAnywhere, to address the SaaS application, services, and strategy market and will be leading the way with QuickBase applications and consulting. Some of you may be familiar with TeamAnywhere as a service we offered from 1999-2013 hosting team workspaces based on IBM’s Lotus Quickr. We of course still consult in that area, but given the end of marketing for Quickr we are shifting this part of our practice to Intuit QuickBase. As such we have become an official QuickBase Solution Provider, undergone extensive training, and are actively participating in QuickBase marketing and events.

This has no effect on our 18-year history as an IBM partner, 6 years as an Apple development partner, or other strategic consulting activities, it’s simply an expansion of our practice to cover more and more SaaS solutions for our clients.

I will have a lot more to say about QuickBase (insert joke about failure to change first five letters of anything I work with here…) in the coming weeks and months. Press releases, events, certifications, and I’ve even had the pleasure to develop some applications already. In fact, I’ve come within 15% of approximating the features of Quickr.

So welcome to the new world. SNAPPS. IBM, Apple, and Intuit QuickBase partner.

That just happened. And by the way, this is what “dead” means in software.

Well IBM’s Lotus Quickr 8.2 is going out of service a bit earlier than I anticipated.

In fact, I was on a web conference with a client just today(!) and they showed me their custom 8.2 site and discussed their desire to export it and get the contents into SharePoint (yeah, I do that, sue me).

Here’s the full announcement.

And the relevant details:

Effective on the date listed below, IBM will withdraw support from the following product release(s) licensed under the IBM International Program License Agreement:

                   Withdrawal 
                   from
Program            support
number     VRM     date       Program release name
 
5724-S31   8.2.0   09/30/14   IBM Lotus® Quickr

Been a while since I posted on a fix, or at all for that matter

So IBM released Fixpack 43 for Quickr Domino yesterday, and as I’ve not posted on the topic since Fixpack 36 more than a year ago…well just a reminder that you should be updating your servers with fixpacks as frequently as possible. With Quickr being EOM’d last year and with support set to go through April 30, 2016 (extensions available for $$$$ through April 30, 2019), you can imagine that the support organization at IBM is easier to work with when you’re on the latest version and fix.

Whoa. Just thinking about that last date. As of April 30, 2019, Quickr will be a 20-year-old (plus one month) web-based collaboration product. Too bad they’re letting it go, I’d have bought it a beer one year later.

Also new with Fixpack 43, IBM has baked in the new qptool migration code to allow you to migrate some content to Connections Content Manager. More on that later, though you can go read my Engage 2014 presentation that covers the topic including warnings and caveats.

That said, I thought I’d share my setups with you — the ones I run in development and staging, and the ones my clients now run.

  • Domino 8.5.3 FP5 (supported, just not documented FP level)
  • Quickr 8.5.1 FP42/43 specific to Domino 8.5.3
  • LDAP of some sort, as I never run Native Domino authentication
  • Internet sites documents are used, so I can compress outgoing files like CSS and JS widgets
  • Transaction logging on, circular, 4096 MB
  • DAOS on, to a separate drive, for attachments over 64k, don’t get greedy
  • View rebuilds on a separate drive
  • A few hundred other settings, OS performance tweaks, antivirus exclusions, etc. appropriate to the environment.

So here’s a list of what IBM has done with Quickr Domino in the past year, in case you’re interested. About 10 of these fixes are “mine”.

FP 8.5.1.43

03/20/2014

No SPR

Under certain circumstances, not all users get migrated to Connections when migrating to Connections.

02/12/2014

RSOI9EGDUP

LO78374

Under certain circumstances, anonymous preview of a document could result in an “internal server error” followed by a “file type not supported” error.

*please note, this fix requires the notes.ini setting QuickrAnonPreview=1.

02/12/2014

RJDT9EC22W

LO78310

Notify those responsible when tasks are assigned and completed setting when the task is in a room does not notify the assignee.

02/12/2014

PPOR9FBJY5

LO78618

When browser is set to Norwegian, cannot select a date from either Calendar or Tasks.

02/12/2014

RTIN98LPYJ

LO75748

Using LDAP to Domino, adding a flat group using “qptool addmember “ will result in notifications being sent to this group to fail.

02/12/2014

GAKI9F5HVZ

LO78562

Customer specific issue : Server Crashes on a  Room database when “qptool replicamaker” runs.

FP 8.5.1.42

12/12/2013

PPOR9ABHDU

LO76522

After upgrading from 8.2, some documents are displayed in a small area of the page making it unreadable.

12/12/2013

GAKI96DJV9

LO74678

When using Internet Site Documents against Domino Native, customer has problems uploading Emails and Files via Notes Connector

12/12/2013

No SPR

Under certain circumstances, a place manager or owner could be prompted with a basic authorization dialog when deleting members from a place.

12/12/2013

ACHG98K95B

LO75704

Preview of a specific document in a customer’s place produces an error “File Type Not Supported”.

12/12/2013

No SPR

Added support for Microsoft Office 2013 in the ActiveX Upload control.

12/12/2013

JMAC9DD28J

LO77858

Calendar entries in a Room get sent to all calendar subscribers even if a user doesn’t have access to the Room.

12/12/2013

No SPR

When using Domino Native authentication and have added multiple groups to a Folder ACL, when saved, may lose one of the groups.

FP 8.5.1.41

10/28/2013

PPOR97KDND

LO75255

Issues with Swedish characters when creating new users and passwords.

10/28/2013

JMAC9C4SLB

LO77297

Attachment name with apostrophe displayed incorrectly when ActiveX round trip editor is enabled.

10/28/2013

HMON975JHH

LO75066

Un-reproducible Domino server crash with the top call of the crash stack “nquickplace.QuickrWS::ClbDynamicDateValue::~ClbDynamicDateValue”

10/28/2013

No SPR

When saving a Microsoft Office document based on a custom form that has the option to only save the document in the Index, the document is saved to the Index, but also appears in the Table of Contents for that place/room. 

10/28/2013

No SPR

Some documents in a folder are not displaying in connectors when a checked out document is locked by a user whose name contains Unicode characters.

10/28/2013

GAKI99JFRA

LO76204

The Quickr Domino server my crash when clicking the Members link when using EMM.

09/27/2013

PPOR9AZK9X

LO76809

Under certain circumstances, after creating a new Page, the About tab does not display.

09/27/2013

No SPR

Under certain circumstances, in a Folder, the menu New Folder and Folder Options are lost once a page is added to that folder.

09/27/2013

PPOR9B8G9Y

LO76896

When a user is a Reader in a Folder protected by ACL and that user chooses Place Actions / New , they are prompted with a basic authentication dialog.

09/27/2013

PPOR9AZEAZ

LO76804

In Connectors, a user might not see all places they are a member of when in the Add Place dialog.

09/27/2013

RTIN9BQPCV

LO77131

Quickr modifies the notes.ini variable $h_hostname with every request.

08/27/2013

No SPR

When entering a place, if there are many items in the TOC, the TOC doesn’t scroll to the top automatically.

08/27/2013

DWHN9AJCZJ

LO76605

When selecting [All Members] as the membership of a room, those members do not get a link to the room in the TOC.

08/27/2013

JMAC9A5QNE

LO76468

For places that still use the Drag and Drop applet, using Java 7 greater than update 21 prompts a 2nd time saying that the jar hasn’t been signed.

08/27/2013

GAKI98DJTS

LO75635

When the Quickr Server has a different date format then the browser, Advanced Search By Date may not return the correct results.

08/27/2013

MBJZ8SD9SL

LO71940

When using SiteMinder, pressing Logout may not perform the actual logout functionality.

(see fix MBJZ8SD9SL in “Additional Information for special fixes” section)

08/02/2013

DWHN999JXD

LO76093

When within a Forum or a Forum Topic, choosing Place Actions -> New -> {document type} the Location will be in the Forum or Topic, it should be Library.

08/02/2013

MMOI979NNH

LO75116

Some inbound SMTP messages from Outlook clients do not display properly in Quickr.

08/02/2013

RSOI95REDS

LO74377

When a Place Manager opens a document checked out by another user in Connectors, the original document opens and any changes get saved back removing the other user’s changes.

07/10/2013

TMAI98T4K4

LO75829

Business cards do not display when hovering over the user’s link in a Room.

07/10/2013

PPOR98TL2B

LO75281

What’s New HTML email notifications do not contain hyperlinks to the document

(see fix PPOR98TL2B in the “Merging Notification Template Updates” section)

07/10/2013

GAKI96MLCU

LO74799

In Internet Explorer 8.0.7, Quickr Folders display incorrectly.

07/10/2013

TMAI98MD2S

LO75754

When viewing a page with an attached .xlsm file, it is referenced as an “Unknown Document Type”.

07/10/2013

PPOR98TL2B

LO75281

Using a specific customer place, Quickr on Domino 853 will crash when retrieving the contents of the TOC via Notes Connector.

FP 8.5.1.40

06/19/2013

PPOR973DZ8

LO75009

Certain Swedish characters are not displaying properly in Email notifications.

06/19/2013

ZKUN96UFZS

LO74900

Emails received into Quickr from Hotmail are not displayed correctly due to incorrect iframe height.

06/19/2013

DWHN8XMDMX

LO71359

Italian translation fixes.

06/19/2013

HMON97WNX8

LO75401

In the Versions tab of a document, accent marks are not maintained in the Summary of Changes for each version.

06/19/2013

GAKI97QK5D

LO75329

Issues with a customer specific Imported HTML document.

06/19/2013

RSOI98SCGM

LO75832

With the Quickr server set to a European locale and the qpconfig settings <allow_editing_mailed_in> and <attachment_times_for_mailin> are set, uploading a file through connectors causes the server to crash.

06/19/2013

TMAI98T4K4

LO75635

LO75829

Advanced Search by Date when Quickr server is set to a European locale results in an error on the Domino Console and no search results.

FP 8.5.1.39

05/23/2013

No SPR

Updates to the qp2 ActiveX control.

05/23/2013

RSOI96ND6D

LO74814

On Linux, the Quickr server may crash when entering 208 char or more characters in an input field.

(see fix RSOI96ND6D in “Additional Information for special fixes” section)

05/23/2013

PPOR973G9E

LO75011

Under certain circumstances, an external user notification does not contain a link to the place.

05/23/2013

DTRR8LJM53

LO63711

In room membership, a group cannot be added or expanded when the group name contains a # character in the middle of the name.

(see fix DTRR8LJM53 in “Additional Information for special fixes” section)

05/23/2013

RTIN95GQFS

LO74239

Using the Quickr API, the RemoveMember call no longer functions.

05/23/2013

RSOI969KJ6

LO74650

When sending a link, ampersands (&) displays incorrectly in the notifications.

05/23/2013

DWHN97SAZX

LO75361

When an admin user publishes content from a Quickr place to a Filenet Custom Library, the document metadata gets transferred but the content is truncated to 0KB. The actual document appears in the Filenet CE Library, but it has no actual content.

04/25/2013

HMON962J76

LO74550

In FireFox when going to the next page of a multiple page search result, the page is never displayed.

04/25/2013

No SPR

In certain situations the Quickr server may crash not providing call stack information in the NSD, the situation is known as “truncated stack”.

04/25/2013

MMOI95JQ49

LO74279

Under certain conditions downloading the attachment to an Imported Office Document sends the generated html file instead of the actual document.

(see fix MMOI95JQ49 in “Additional Information for special fixes” section)

FP 8.5.1.38

04/05/2013

DTRR93ZHY8

LO73519

Quickr 8.5.1 on Domino 8.5.3 does not acknowledge the qpconfig parameter <session_token_timeout>

04/05/2013

DWHN94PDUS

LO73849

When sending a Notification, if there are invalid email addresses, the list of invalid email addresses is presented as an error in the Notification dialog.  The user can then fix the invalid addresses and send again without knowing that the valid email address actually did get sent.

(see fix DWHN94PDUS in “Additional Information for special fixes” section)

04/05/2013

MMOI92EK53

LO72731

When a document has many versions, only the first 100 are displayed.

(see fix MMOI92EK53 in “Additional Information for special fixes” section)

04/05/2013

KLIU8BX5GM

Certain non-English characters cause the Members Page to show the user as No Access even though they do have the correct access that was assigned.

04/05/2013

DWHN8XMDMX

LO71359

Fix several Italian translation issues.

04/05/2013

RTIN95YP8M

LO74495

Domino server crash when cleaning up temporary files.

04/05/2013

DAMC95QHQF

LO74365

Sending mail to a Group which contains a subgroup with an Internet email address results in mail being sent twice to some users

(see fix  DAMC95QHQF in “Additional Information for special fixes” section)

04/05/2013

WBSI8U4957

LO74271

When sending a Link or Notification from a Folder or Document protected by ACL and selected to send to all members of the place, the mail would go to all members, even though they did not necessarily have rights to the Folder or Document.

03/12/2013

HMON947RE7

LO73604

Using ‘qptool changemember’ or Adminp, changing a Group name does not work as expected.

03/12/2013

HHIE952359

LO73967

A Room can not be opened from a link in the What’s New Page if the LotusQuickr context root is changed.

03/12/2013

MMOI8ZRTER

LO72491

“Error Opening Document – The Local File Is Locked And Cannot Be Replaced.” error message when trying to open the same file multiple times through Connectors when using a Custom Form and versioning.

03/12/2013

RTIN92RJ74

LO73041

When using ActiveX and create a Page, select to send a notification, click “Save and Check In”, the Attachment ActiveX box displays over the Notification dialog.

03/12/2013

DAMC94HL45

LO73764

‘qptool changemember’ clears the Policy assigned to a Place.

03/12/2013

MMOI8R5UU9

DWHN93YFBR

LO73500

LO67105

Folder security in Rooms does not always work as expected.

03/12/2013

TJOR94LN84

LO73788

HTTP 404 error occurs when downloading an Imported File Document that has a single quote in its filename.

03/12/2013

HMON8LYNXP

LO64177

If a Document based on a Custom Form has a Date Popup that is left blank, the Connectors show the date properties as 12/31/1969.

03/12/2013

MMOI95MQT4

LO74332

Issues creating a Calendar Entry on the day before and the day Daylight Saving take affect.

03/12/2013

RSOI8TAJWT

LO68733

When editing Site Administration\Other Options page, an orphaned draft document gets saved if you close browser before saving or cancelling your changes.

02/26/2013

CAML94HSTP

LO73768

Statistics for Templates are missing from Place Administration / Statistics.

02/26/2013

CRAY86WJPX

LO73391

You will get a javascript error when your LotusQuickr directory is differently named and you delete a Place.

02/26/2013

HMON92YT3W

LO73156

Room entries and updated place statistics do not work as expected when in a clustered environment.

02/26/2013

ASHH946B7G

LO73571

When using Domino Native Directory, the Notification option “Notify All Members Of This Place” does not send to a user whose mail system is Internet Mail.

02/26/2013

RSOI94VHHN

MMOI93KTDS

LO73332

LO73932

When creating a Custom Form with a field named with a long title (more than 200 characters), when filling out the form, may crash the server.

 

*note: For existing Custom Forms with long Field titles (title’s length is greater than 230 characters), the field should be deleted and re-added.

FP 8.5.1.37

02/12/2013

DAMC94UH5U

LO73914

The “What’s New” page is blank, even when there is new or updated content after a room is created.

02/11/2013

DTRR949H5F

LO73645

Send Notification checkbox is not unchecked after Inherit Membership is de-selected when creating a Room.

02/11/2013

DWHN94DHWG

LO73678

The Attachment field is not mandatory when creating an Imported File document when using ActiveX.

02/11/2013

PPOR94LEKS

LO73777

When adding members to a document,  focus is lost in the Filter field if you type and then wait for the results and then continue typing

02/11/2013

PPOR94GFBT

LO73732

When selecting Notify from the Members screen / More Options dropdown, the notification screen will not notify you if you don’t put any names in either the to/cc/bcc fields and then send.

02/11/2013

HMON94PQTF

LO73864

Fix a Server crash where the crash from the NSD happens in HuUiDoc::RestoreAuthors.

02/01/2013

DTRR93ZHY8

LO73519

The qpconfig.xml option <session_token_timeout> does not work correctly.

Note: this issue is specific to Quickr 8.5.1 on Domino 8.5.3

02/01/2013

GAKI8YXCW4

LO72042

An email delivered to a place that contains no paragraph break may not wrap or scroll in the rich text editor.

02/01/2013

TJOR8V8MKV

LO69964

All-day Events created in the Calendar shows on the day before the event in the recipient’s Notes Calendar.

02/01/2013

HHIE9477VD

LO73572

The text for the Show Member Link option within the Customize/Basics is inconsistent between the main room and sub-rooms.

02/01/2013

YXIO937BF8

LO73250

Imported HTML documents from older versions of Quickr are changed to Uploads during migration to Quickr 8.5.1.

02/01/2013

JSHN8J4T8R

LO61867

When configured, the ADMINP task does not remove Place Members on a Quickr server configured with an LDAP directory.

02/01/2013

DAMC92MNQV

LO72973

Mailed-in Documents with multiple attachments do not display correctly from the browser client.

(see fix DAMC92MNQV in “Additional Information for special fixes” section)

02/01/2013

DWHN8XMDMX

LO71359

Fix several Italian translation issues.

02/01/2013

MMOI8ZDU4P

LO72310

When the qpconfig.xml setting for versioning is set to implicit, the Replace File dialog does not have the versioning option checked.

02/01/2013

TJOR8EAUGQ

LO58728

Fix a Server crash where the crash from the NSD happens in CGI::DecodeURLEncodedContent.

02/01/2013

RTIN8RFRS8

LO67285

Fix a Server crash where the crash from the NSD happens in NBlock::Unlock.

 

Just wait. A Second!

IBM Connect 2014Second session that is. In all the excitement of getting early notice of my first session “Running a Successful Pilot Program with Social Business Software” I somehow had it in my head that it was going to be my only session accepted this year. So I was a little surprised and happy to learn that another of my submissions has indeed been accepted.

This one will be a lot of work, but hopefully worth it for the attendees.

So look for it you Quickr fans and don’t miss it. I’ll have supporting materials available for download, but all the reasoning and logic will be in the room. Not necessarily me, but I’m sure it will be there somewhere.

Where Do We Go From Here? A Decision Matrix for Quickr Customers

Lotus Quickr fans! As you now know, your heir apparent — and entitlement — comes in the form of IBM Connections Content Manager (CCM), which provides rich social networking and content management experience inside IBM Connections communities. In this session with Rob Novak (who has done a bit of work with both), we’ll do a capabilities mapping, demo a live Quickr-to-CCM migration, and review strategy and deployment options for Quickr customers. How much can you migrate? What new features will you gain, and what will change? With custom applications, what are the options for moving forward? Are multiple strategies right for you? This session will answer all these questions and more, allowing you to build your own “decision matrix” for your social software deployment.

On a side note, in case you were wondering. Yes, that’s the first time in 50+ presentations in Orlando I’ve been able to incorporate a BTVS reference into my title. I win.

Thirteen must be my lucky number!

IBM Connect 2014With IBM Connect 2014 around the corner (we all know…it’s closer than the calendar leads one to believe!) the awesome content team folks decided to leak out some of the “Lotusphere” sessions early, a week at a time.

I’m very excited to have been chosen to speak again this year. And, I’m joining forces with my friend and colleague Mac Guidera to offer twice the goodness for the same price. :)

This will be my 19th “Lotusphere” and 13th as a speaker. Some years it’s been one big session, some in the past have been as many as nine sessions. Personally I enjoy putting a lot of effort into one or two so attendees get as much value as possible in an hour.

It’s also a year in which I’ve tried to focus more effort on strategy and cultural impact of the technical work we all do. I gave my first “non-industry” talk to groups of executives, and it resonated. They are hungry for the type of marketing-free strategy advice on a decidedly uncomfortable topic (technology) that normally takes hours of poring over analyst reports or months of study. That’s the kind of thing I enjoy distilling down to an hour or two.

But I digress, on to this year’s session. We’ve all been part of both successful and failed (or at least strained!) projects, and I have consulted with many companies that see the same challenges getting new initiatives off the ground. What goes wrong in pilot roll-outs? Is it all technical issues? [Hint: no.] What are the human factors involved, what kind of staffing does it take, and who are the absolute wrong people to be running pilots? Our session is all about increasing the likelihood of success when embarking on a Social Business Software pilot:

Running a Successful Pilot Program with Social Business Software

Much of the publicly available marketing and technical information on IBM’s collaboration solutions focuses on features, prerequisites, support and implementation details. In this session we’ll address success factors involved in running a pilot social software deployment.  Our topics include setting goals, gaining executive support, managing expectations, aligning with business strategy, measuring outcomes and defining success. More about business than PMRs, more about success than installation, this session is the perfect accompaniment to your technical education and will round out your best practices experience. Come join veteran speakers with a combined 35 years of experience and watch them try to wrap this up in 60 minutes!

Rob Novak is president of IBM Partner SNAPPS, has 20 years in the Lotus/IBM community, two Masters degrees in business and has delivered 50+ Connect/Lotusphere sessions in 13 years. Mac Guidera is a Social Workforce Strategist at IBM, and demonstrates Social Business adoption and integration into organizations that have an impact on their cultures and collaborative process.

So that’s our challenge for the next 52 days. Less weekends, 36 days. Less holidays, 31 days. Less lead time for IBM legal, 16 days. Less other client projects, 5 days. Less procrastination, about 45 minutes.

Crap. Uh, I have to go. Maybe write something. See you there!

A subtle change over there to the right

It was 7:26 AM today when the email came. I am pleased and honored to be included once again in the group called IBM Champions! Here’s what it takes to be an IBM Champion, and what the benefits are…

One benefit is that you can use the logo, so I got to tag “2014″ onto my caption over there on the right.

Per the announcement site:

These individuals are non-IBMers who evangelize IBM solutions, share their knowledge and help grow the community of professionals who are focused on social business and IBM Collaboration Solutions. IBM Champions spend a considerable amount of their own time, energy and resources on community efforts — organizing and leading user group events, answering questions in forums, contributing wiki articles and applications, publishing podcasts, sharing instructional videos and more!

87 Champions were chosen for inclusion in 2014 — I have to say it’s great to see so many new names along with a core group of longstanding contributors to the community. Congratulations to all the new Champions…see many of you next month at IBM Connect in Orlando!

Adam Brown

Andrew Barickman

Arshad Khalid

Benedek Menesi

Bill Malchisky

Brad Balassaitis

Brian O’Neill

Bruce Elgort

Chris Miller

Christian Güedemann

Christoph Stoettner

Cody Burleson

Daniel Lieber

Daniele Grillo

David Leedy

David Price

Dennis Rot

Femke Goedhart

Francie Tanner

Frank Van der Linden

Fredrik Norling

Friso van den Berg

Gabriella Davis

Gary Swale

Giuseppe Grasso

Glenn Kline

Handly Cameron

Howard Greenberg

Jan Valdman

Jérôme Deniau

Jesse Gallagher

João Vendruscolo

John Head

John Jardin

Julian Robichaux

Karl-Henry Martinsson

Kathy Brown

Keith Brooks

Kenichi Sato

Kenio Carvalho

Kenji Ebihara

Koichi Hatanaka

Laks Sundararajan

Liz Albert

Luis Carlos Garza

Marion Vrielink

Mark Calleran

Mark Leusink

Mark Roden

Masahiko Miyo

Matteo Bisi

Mike Ostrowski

Mikkel Heisterberg

Mitch Cohen

Mitsuru Katoh

Olaf Boerner

Patrice Vialor

Patrick Hope

Paul Calhoun

Paul Della-Nebbia

Paul Mooney

Paul Withers

Per Henrik Lausten

Ray Bilyk

RenéWinkelmeyer

Rob Novak

Rupert Clayton

Russ Maher

Salvador Gallardo

Sandra Bühler

Sarah Carter

Sasja Beerendonk

Serdar Basegmez

Sharon Bellamy

Simon Vaughan

Sjaak Ursinus

Steve Pitcher

Stuart McIntyre

Takeshi Yoshida

Theo Heselmans

Tim Clark

Tim Malone

Tom Simmons

Tony Holder

Ulrich Krause

Vincent Perrin

Wannes Rams

The good news is, IBM does keep on fixing it…

Quickr for Domino, removed from marketing and sales in May, still has a strong user base and support from IBM and partners (myself included — we do support for our enterprise clients, especially customizations).

So Fixpack 41 was just released. As you can see from the dates, it’s slowed down a bit as they used to be monthly. But, there are some critical fixes (a couple of mine, so they must be!) included. Visit IBM Fix Central to download and install the Fixpack. Remember some best practices when applying an IBM fixpack:

  1. Back up your customizations (or keep them under source control, which you should be doing anyway)
  2. Catalog the customizations and settings
  3. Review the new qpconfig_sample.xml for new parameters and nodes that may apply to your environment
  4. Review your custom widgets to see if IBM has updated any functions that you are using in your widgets. I’ve discovered that IBM has created fixes that we fixed first (so we can remove them), or added functionality that we would lose by continuing to use our widgets.
  5. Unlock just the locked places — if it’s a large server, figure out what these are by checking the place catalog and unlock just those places. It’s a waste to unlock all like in the instructions when there will only be a few locked.

Go crazy. Here are the fixes in 41:

FP 8.5.1.41

10/28/2013

PPOR97KDND

LO75255

Issues with Swedish characters when creating new users and passwords.

10/28/2013

JMAC9C4SLB

LO77297

Attachment name with apostrophe displayed incorrectly when ActiveX round trip editor is enabled.

10/28/2013

HMON975JHH

LO75066

Un-reproducible Domino server crash with the top call of the crash stack “nquickplace.QuickrWS::ClbDynamicDateValue::~ClbDynamicDateValue”

10/28/2013

PPOR9ABHDU

LO76522

After upgrading from 8.2, some documents are displayed in a small area of the page making it unreadable.

10/28/2013

No SPR

When saving a Microsoft Office document based on a custom form that has the option to only save the document in the Index, the document is saved to the Index, but also appears in the Table of Contents for that place/room. 

10/28/2013

No SPR

Some documents in a folder are not displaying in connectors when a checked out document is locked by a user whose name contains Unicode characters.

10/28/2013

GAKI99JFRA

LO76204

The Quickr Domino server my crash when clicking the Members link when using EMM.

09/27/2013

PPOR9AZK9X

LO76809

Under certain circumstances, after creating a new Page, the About tab does not display.

09/27/2013

No SPR

Under certain circumstances, in a Folder, the menu New Folder and Folder Options are lost once a page is added to that folder.

09/27/2013

PPOR9B8G9Y

LO76896

When a user is a Reader in a Folder protected by ACL and that user chooses Place Actions / New , they are prompted with a basic authentication dialog.

09/27/2013

PPOR9AZEAZ

LO76804

In Connectors, a user might not see all places they are a member of when in the Add Place dialog.

09/27/2013

RTIN9BQPCV

LO77131

Quickr modifies the notes.ini variable $h_hostname with every request.

08/27/2013

No SPR

When entering a place, if there are many items in the TOC, the TOC doesn’t scroll to the top automatically.

08/27/2013

DWHN9AJCZJ

LO76605

When selecting [All Members] as the membership of a room, those members do not get a link to the room in the TOC.

08/27/2013

JMAC9A5QNE

LO76468

For places that still use the Drag and Drop applet, using Java 7 greater than update 21 prompts a 2nd time saying that the jar hasn’t been signed.

08/27/2013

GAKI98DJTS

LO75635

When the Quickr Server has a different date format then the browser, Advanced Search By Date may not return the correct results.

08/27/2013

MBJZ8SD9SL

LO71940

When using SiteMinder, pressing Logout may not perform the actual logout functionality.

(see fix MBJZ8SD9SL in “Additional Information for special fixes” section)

08/02/2013

DWHN999JXD

LO76093

When within a Forum or a Forum Topic, choosing Place Actions -> New -> {document type} the Location will be in the Forum or Topic, it should be Library.

08/02/2013

MMOI979NNH

LO75116

Some inbound SMTP messages from Outlook clients do not display properly in Quickr.

08/02/2013

RSOI95REDS

LO74377

When a Place Manager opens a document checked out by another user in Connectors, the original document opens and any changes get saved back removing the other user’s changes.

07/10/2013

TMAI98T4K4

LO75829

Business cards do not display when hovering over the user’s link in a Room.

07/10/2013

PPOR98TL2B

LO75281

What’s New HTML email notifications do not contain hyperlinks to the document

(see fix PPOR98TL2B in the “Merging Notification Template Updates” section)

07/10/2013

GAKI96MLCU

LO74799

In Internet Explorer 8.0.7, Quickr Folders display incorrectly.

07/10/2013

TMAI98MD2S

LO75754

When viewing a page with an attached .xlsm file, it is referenced as an “Unknown Document Type”.

07/10/2013

PPOR98TL2B

LO75281

Using a specific customer place, Quickr on Domino 853 will crash when retrieving the contents of the TOC via Notes Connector.

FCC Small Biz Cyber Planner 2.0

Now that the U.S. government’s back up and running, I wanted to point out a great resource for small and medium businesses – heck even large businesses that are implementing security plans. The Federal Communications Commission (FCC) has published a simple-to-use tool for generating your own planning guide.

A couple weeks ago I was speaking at a plastics industry conference in Miami, and the executives in the audience were quite impressed with such a public resource. Well, the first crowd was. The repeat session happened on October 2 so the site was “nonessential” and not working!

Anyway, it’s back. I encourage anyone looking to update their security policies to give it a go.

FCC Small Biz Cyber Planner 2.0